Effective Date: September 4, 2025
Introduction
Razmataz Comics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website razmatazcomics.com, make purchases, or interact with our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this policy.
Information We Collect
Personal Information You Provide
When you interact with our website or services, we may collect:
Account & Purchase Information:
- Name and contact information (email address, mailing address)
- Billing and shipping addresses
- Payment information (processed securely through third-party payment processors)
- Purchase history and order details
- Account preferences and settings
Communication Information:
- Messages sent through our contact forms or email
- Customer service correspondence
- Product reviews and feedback
- Custom 3D printing project specifications and requirements
Optional Information:
- Information you choose to provide in product reviews
- Hobby interests and preferences you share with us
- Feedback and survey responses
Information Automatically Collected
When you visit our website, we may automatically collect:
Technical Information:
- IP address and approximate location
- Browser type and version
- Operating system information
- Device type and screen resolution
- Referring website addresses
Usage Information:
- Pages visited and time spent on our site
- Products viewed and search terms used
- Shopping cart contents and checkout behavior
- Date and time of visits
Cookies and Similar Technologies:
- Essential cookies for website functionality
- Analytics cookies to understand site usage
- Preference cookies to remember your settings
How We Use Your Information
We use the information we collect for the following purposes:
Order Processing & Customer Service
- Process and fulfill your orders
- Communicate about order status and shipping
- Handle returns, exchanges, and customer inquiries
- Provide customer support for products and services
Website & Service Improvement
- Maintain and improve website functionality
- Analyze site usage to enhance user experience
- Develop new products and services
- Troubleshoot technical issues
Marketing & Communications (With Consent)
- Send promotional emails about new products and special offers
- Notify you about sales, events, and hobby-related content
- Provide updates about our expanding inventory and services
Legal & Security
- Comply with legal obligations and requests
- Protect against fraud and security threats
- Enforce our terms of service and policies
- Maintain business records
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us with:
- Payment processing (credit card transactions)
- Shipping and fulfillment services
- Email marketing services
- Website hosting and maintenance
- Analytics and site performance monitoring
These providers are contractually bound to protect your information and use it only for the services they provide to us.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction. You will be notified of any such change.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.
Data Security
We implement appropriate security measures to protect your personal information:
Technical Safeguards
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and databases with access controls
- Regular security updates and monitoring
- Payment information processed through PCI-compliant payment processors
Administrative Safeguards
- Limited access to personal information on a need-to-know basis
- Employee training on privacy and security practices
- Regular review and updating of security procedures
Physical Safeguards
- Secure storage of any physical records
- Controlled access to facilities and equipment
Your Privacy Rights
You have the following rights regarding your personal information:
Access & Correction
- Request access to the personal information we have about you
- Request correction of inaccurate or incomplete information
- Update your account information at any time
Data Portability
- Request a copy of your personal information in a portable format
- Transfer your information to another service provider
Deletion
- Request deletion of your personal information (subject to legal requirements)
- Close your account and remove associated data
Marketing Communications
- Opt out of promotional emails at any time
- Unsubscribe from marketing communications through email links
- Contact us directly to modify communication preferences
Cookies
- Manage cookie preferences through your browser settings
- Opt out of analytics tracking where technically feasible
Third-Party Services
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you use.
Common Third-Party Services
- Payment processors (for secure transaction processing)
- Shipping carriers (for order fulfillment and tracking)
- Social media platforms (if you choose to share content)
- Analytics services (for website performance measurement)
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
International Users
Our services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the “Effective Date” at the top of this policy
- Sending email notification for significant changes (if you have provided your email address)
Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email:
- General privacy questions: contact@razmatazcomics.com
- Data access/deletion requests: admin@razmatazcomics.com
Mail: Razmataz Comics
Attention: Privacy Policy
5121 Misty Creek Drive
Loveland, Ohio 45140
Effective Date
This Privacy Policy is effective as of September 4, 2025.
This Privacy Policy was last updated on September 4, 2025. We encourage you to review this policy periodically to stay informed about how we protect your information.