Effective Date: September 4, 2025
Introduction
Welcome to Razmataz Comics. These Terms of Service (“Terms”) govern your use of our website razmatazcomics.com and the purchase of products and services from Razmataz Comics (“we,” “our,” or “us”).
By accessing our website, making a purchase, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Business Information
Razmataz Comics
Richard Stapp, Owner
5121 Misty Creek Drive
Loveland, Ohio 45140
Email: contact@razmatazcomics.com
Website Usage
Permitted Use
You may use our website to:
- Browse and purchase products
- Access information about our products and services
- Communicate with us about orders and inquiries
- Create an account for easier shopping
Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose or activity
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality or security
- Copy, reproduce, or distribute website content without permission
- Post or transmit harmful, offensive, or inappropriate content
- Impersonate others or provide false information
- Use automated systems to access our website without permission
Account Terms
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must notify us immediately of any unauthorized access
- One account per person or business entity
Account Termination
We reserve the right to terminate accounts that violate these Terms or engage in prohibited activities.
Product Information and Ordering
Product Descriptions
- We strive for accurate product descriptions and images
- Colors may vary due to monitor settings
- Product availability is subject to change
- Prices are subject to change without notice
Order Acceptance
- All orders are subject to our acceptance
- We reserve the right to refuse or cancel any order
- Order confirmation does not guarantee product availability
- We will notify you if we cannot fulfill your order
Pricing and Payment
- All prices are in US Dollars
- Prices do not include applicable taxes or shipping costs
- Payment is due at time of order placement
- We accept major credit cards and other approved payment methods
- Payment processing is handled by secure third-party processors
Product Categories and Specific Terms
Comics and Collectibles
- Condition descriptions are provided to the best of our ability
- Collectible values may fluctuate based on market conditions
- Variant covers and limited editions are subject to publisher availability
- Pre-orders may be subject to delays or cancellations by publishers
N-Scale Model Trains
- Compatibility information is provided as a guide
- We recommend verifying compatibility for your specific layout
- Model trains are precision items requiring careful handling
- Age recommendations and safety warnings apply
Board Games and Card Games
- Game components should be inspected upon receipt
- Tournament legal status may change based on official rulings
- Collectible card game values fluctuate with market conditions
3D Printing and Custom Services
- Custom orders require detailed specifications and approval
- Design files remain property of their respective owners
- We reserve the right to refuse projects that infringe intellectual property
- Custom items are non-returnable unless defective
- Turnaround times are estimates and may vary based on complexity
- Additional charges may apply for design modifications or rush orders
Shipping and Delivery
Shipping Policies
- Shipping costs are calculated at checkout
- Delivery timeframes are estimates, not guarantees
- We are not responsible for shipping delays beyond our control
- Risk of loss transfers to you upon delivery to the shipping carrier
International Shipping
- International orders may be subject to customs duties and taxes
- Customer is responsible for any import fees or restrictions
- We are not responsible for items held or returned by customs
Damaged or Lost Shipments
- Report damaged packages immediately upon receipt
- Report lost packages after reasonable delivery time has passed
- We will work with shipping carriers to resolve delivery issues
Returns and Exchanges
General Return Policy
- Returns must be requested within 30 days of delivery
- Items must be in original condition with original packaging
- Customer is responsible for return shipping costs unless item is defective
- Refunds will be processed to original payment method
Non-Returnable Items
- Custom 3D printed items (unless defective)
- Digital products or services
- Items damaged by customer misuse
- Items without original packaging or in unsellable condition
Defective Items
- We will replace or refund defective items at no cost to you
- Report defects within 7 days of receipt for fastest resolution
- We may require photos or other documentation of defects
Intellectual Property
Our Content
- Website content, design, and functionality are protected by copyright
- Product images and descriptions are our property or used with permission
- You may not use our content without written permission
User-Generated Content
- Reviews and comments become our property when submitted
- You grant us right to use your submitted content for promotional purposes
- You are responsible for ensuring you have rights to any content you submit
Third-Party Rights
- We respect intellectual property rights of others
- Report suspected infringement to admin@razmatazcomics.com
- We will investigate and take appropriate action regarding valid claims
Warranties and Disclaimers
Product Warranties
- Products are covered by manufacturer warranties where applicable
- We provide additional warranty only as specifically stated
- Collectible items are sold “as-is” regarding future value
Website Disclaimers
- Website is provided “as-is” without warranties of any kind
- We do not guarantee uninterrupted or error-free website operation
- Product availability and pricing information may not be current
Limitation of Liability
Liability Limits
- Our liability is limited to the purchase price of products or services
- We are not liable for indirect, consequential, or special damages
- We are not responsible for losses beyond our reasonable control
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or supplier issues.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information.
Dispute Resolution
Governing Law
These Terms are governed by the laws of Ohio, United States.
Dispute Process
- Contact us directly to resolve issues: contact@razmatazcomics.com
- Good faith effort to resolve disputes through communication
- Disputes not resolved informally may be subject to arbitration or court proceedings in Ohio
Changes to Terms
Updates
- We may update these Terms periodically
- Changes will be posted on our website with updated effective date
- Continued use of our services constitutes acceptance of changes
- Material changes will be communicated via email when possible
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us:
General Terms Questions:
contact@razmatazcomics.com
Order and Account Issues:
support@razmatazcomics.com
Legal and Business Matters:
admin@razmatazcomics.com
Mailing Address:
Razmataz Comics
5121 Misty Creek Drive
Loveland, Ohio 45140
Acknowledgment
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms of Service are effective as of September 4, 2025. Please review these terms periodically as they may be updated from time to time.